How to Clear Message Notifications on Android

This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions.

There are 10 references cited in this article, which can be found at the bottom of the page.

This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.

This article has been viewed 477,067 times.

If your Android is constantly notifying you of new or unread text messages that don't exist, it's usually due to your messaging app's cached or saved data. Sometimes these issues will clear up automatically upon receipt of a new message, so try asking someone to send you a message first. If the issue persists, use this wikiHow to learn some tricks for clearing those notifications permanently.

Getting Rid of Ghost Messages on Android

Open your Settings and tap the "Apps" or "Applications" menu. Tap on your messaging app and select "Storage." Tap "Clear Cache." If you still get notifications but no new messages, tap "Clear Data." Tap "OK" to continue. If you still receive notifications for messages that don't exist, uninstall and reinstall the app.

Method 1 of 4:

Clear the Messaging App Cache and Data

Step 1 Open your Android

Fair Use (screenshot)
\n"> Open your Android's Settings

Android 7 Settings

Step 2 Tap the Apps menu.

Fair Use (screenshot)
\n"> Advertisement

Step 3 Tap your messaging app.

Fair Use (screenshot)
\n"> Tap your messaging app. Choose the app for which you keep receiving non-stop notifications.

Step 4 Tap Storage.

Fair Use (screenshot)
\n">

Step 5 Tap Clear cache.

Fair Use (screenshot)
\n">

Step 6 Tap Clear data.

Fair Use (screenshot)
\n">

Tap Clear data . A confirmation message will appear, letting you know that you may lose data such as settings and preferences. [3] X Research source

Step 7 Follow the on-screen instructions to confirm.

Fair Use (screenshot)
\n">

Follow the on-screen instructions to confirm. Clearing the app's data will hopefully resolve the issue. If you continue to receive notifications about messages you've already dealt with, try another method.

Advertisement Method 2 of 4:

Uninstalling and Reinstalling the App

Step 1 Open your Android

Fair Use (screenshot)
\n"> Open your Android's app drawer

Android 7 Apps

Step 2 Tap and hold your messaging app

Fair Use (screenshot)
\n">

Tap and hold your messaging app's icon. After a second or so, you should see a trash can icon (or the word Uninstall) at the top or bottom of the screen. Do not lift your finger from the icon.

Step 3 Drag the icon to the trash or

Fair Use (screenshot)
\n">

Step 4 Open your Android

Fair Use (screenshot)
\n"> Open your Android's Settings

Android 7 Settings

. You'll find this app in the app drawer.

Step 5 Tap the Apps menu.

Fair Use (screenshot)
\n">

Step 6 Scroll down and tap BadgeProvider.

Fair Use (screenshot)
\n">

Scroll down and tap BadgeProvider . This is a default system app on your Android that controls the number that shows up on icon badges. [5] X Research source

Step 7 Tap Storage.

Fair Use (screenshot)
\n"> Tap Storage . If you don't see this option, just skip to the next step.

Step 8 Tap Clear Data.

Fair Use (screenshot)
\n"> Tap Clear Data . A confirmation message will appear. [6] X Research source

Step 9 Confirm the deletion.

Fair Use (screenshot)
\n"> Confirm the deletion. Once the process is complete, you can return to the home screen.

Step 10 Download your messaging app again.

Fair Use (screenshot)
\n">

Download your messaging app again. Now that the notification badge service has been cleared you should no longer see an incorrect badge count.

Advertisement Method 3 of 4:

Changing the Default Messaging App

Step 1 Download the Android Messages app from the Play Store icon.

Fair Use (screenshot)
\n"> Download the Android Messages app from the Play Store

Android Google Play

Step 2 Open the Messages app.

Fair Use (screenshot)
\n"> Open the Messages app. It's the blue icon with a white chat bubble in your app drawer.

Step 3 Follow the on-screen instructions to make Messages your default SMS app.

Fair Use (screenshot)
\n">

Step 4 Locate the message you

Fair Use (screenshot)
\n">

Locate the message you're being notified about. It may appear with a red exclamation point or some other indication that there's something wrong with it. The message may just also appear highlighted since it's unread. [10] X Research source

Step 5 Tap and hold the problematic message.

Fair Use (screenshot)
\n">

Tap and hold the problematic message. After a moment, you'll see some different icons appear at the top of the screen. [11] X Research source

Step 6 Tap the Delete icon.

Fair Use (screenshot)
\n">

Step 7 Change your default SMS app back to your usual app.

Fair Use (screenshot)
\n">